If you have questions, most likely others have had them too! Browse our list of frequently asked questions, and feel free to contact us directly if you don’t find the answers you need. We’re here to help!
FAQs
What forms of payment are accepted?
What if I have a dental emergency?
How does your practice accommodate people with disabilities?
Are you in-network with my insurance? Do you offer options for people who don’t have dental insurance?
Do you see patients of all ages?
I’m missing a tooth, are dental implants an option for me?
I’ve had braces as a kid and my teeth have moved. Do you offer options for me to get my smile straight again?
It’s hard for me to get off work. I’ve been told I need a crown but can’t take two days off work to get it done. How long does it take to get this procedure done?
What forms of payment are accepted?
To learn more about our payment and insurance policies, check out our Payment & Insurance page.
What if I have a dental emergency?
Dental emergencies can include facial trauma that damages the structure of the teeth or jaw, loss of a permanent tooth, severe tooth pain, or signs of infection. To contact us in the event of an emergency outside of regular office hours, call our office at 864-968-1777 then press 1 and leave Dr. Jane a message directly and she will return your call as soon as possible, or visit your local Emergency Room.
How does your practice accommodate people with disabilities?
Our treatment rooms are large enough to accomodate wheelchairs and walkers. We are also happy to accommodate service dogs, and our entrance ways that measure 32” or greater. We also have staff on hand available to read aloud documents for the illiterate or blind, and have braille in the waiting area and in all restrooms. Our website is also ADA compliant. To learn more, click here.
Are you in-network with my insurance? Do you offer options for people who don’t have dental insurance?
We are in-network with several major insurance companies. We work hard to accommodate dental insurance plans of all types. We also offer an In-Office Family Discount Plan for our patients to try to help them get the dental treatment they need. Give us a call to learn more at 864-968-1777.
Do you see patients of all ages?
We desire to be your “one-stop” dentist office for all your families needs. We gladly see patients of all ages.
I’m missing a tooth, are dental implants an option for me?
We are happy to evaluate you to see if dental implants are a good option for you. We have a detailed 3D X-ray that will help us evaluate your bone health. Dr. Jane has studied and performed many implant surgeries and is happy to offer the full package of implant placement and final tooth replacement all in our office. Should a specialist be needed, we will have the tools we need to make a referral to a dental surgeon.
I’ve had braces as a kid and my teeth have moved. Do you offer options for me to get my smile straight again?
Absolutely! We offer clear retainer braces that can provide amazing results to help you get the smile you’ve been wanting. We also make retainers so you can maintain your smile for years to come.
It’s hard for me to get off work. I’ve been told I need a crown but can’t take two days off work to get it done. How long does it take to get this procedure done?
We value your time and your comfort. We have invested in CEREC CAD/CAM technology that allows us to custom design, and fabricate a crown in a single visit. We love that we can offer this service in about 2.5 hours. Due to the high-quality 3D camera, we are able to take a virtual impression and design your custom crown on our computer. No messy and uncomfortable impressions needed. We mill the crown out in our milling chamber and match it chairside with stains and glazes to make your tooth blend with your natural teeth. Rather than putting a temporary crown on and bringing you back for a later appointment, we seat the final crown and you are done! One day, 2.5 hours and you are back to work! We love sharing this procedure with our patients. The crowns fit perfectly, have a great, natural appearance, and are long lasting.
